Wednesday, March 26, 2008

Mail server issue [resolved]

Our registration code system was down due to mail server failure from 1300 PDT on 24 March-0100 26 March 2008.

ALL Registrations and Unlock Codes will NOT be available until the site is back online.

Update: 01:00 3/26/08 - Mail server has been restored - all registration codes will be processed. We sincerely apologize for the outages over the past 2 days.

Monday, March 24, 2008

Unscheduled outage [resolved]

Our websites were inaccesible due to a ISP issue from 1300 PDT on 24 March-25 March 2008.

Affected websites include:
http://www.internal-med.org/
http://www.ramaraksha.com/
http://www.phataks.com/

ALL Registrations and Unlock Codes will NOT be available until the site is back online. We apologize for any inconvenience.

We are currently working on the issue with our service provider and will post additional information here shortly.

Update: 13:00 3/25/08 The webservers are online and the sites are accessible at this time.

Saturday, March 15, 2008

MySQL Database Failure [resolved]

A database failure caused a partial outage of the following sites:

http://www.internal-med.org/ - blog and registration code failure
http://www.ramaraksha.com/ - complete outage
http://www.phataks.com/ - outage of blogs

The database failure lasted from 1500 PDT to 2030 PDT - a 5:30 hrs unexpected downtime.
All systems are currently operational. We are sorry for the inconvenience

Servers Undergoing Maintenance [resolved]

Our servers are offline for monthly maintenance from 1300 to 15:00 PDT (GMT-7) on 15 March 2008

Affected websites include:
http://www.internal-med.org/
http://www.ramaraksha.com/
http://www.phataks.com/

ALL Registrations and Unlock Codes will NOT be available until the site is back online. We apologize for any inconvenience. Prior uptime was: 79 days 22 hrs.

UPDATE: All systems are back online as of 1500. Total downtime was 2 hrs.

Sunday, March 09, 2008

Scheduled Downtime [resolved]

A scheduled downtime will occur for the following websites on March 11, 2008 between 9PM and 3 AM PST.


Affected websites include:
http://www.chiefresidents.net/
http://www.kliktray.com/
http://www.kliktext.com/

The downtime will occur while the hosting company upgrades their servers. We apologize for any inconvenience.