Web Server Status Log

Site outage [severe]

2011-01-16T20:19:00.000-08:00

Our server IS offline for a major malfunction on 16 JAN 2011. Affected websites include.

http://www.internal-med.org/
http://www.ramaraksha.com/
http://www.phataks.com/

Estimated restoral time is 24 hrs.

Server Upgrade [severe][resolved]

2010-11-27T11:52:00.000-08:00

Our server was offline for a major upgrade and maintenance on 26 Nov 2010. Affected websites include. The Server is back-online on new hardware.

http://www.internal-med.org/
http://www.ramaraksha.com/
http://www.phataks.com/

Intermittent outages may have also occurred on 27 Nov 2010. Registrations and Unlock Codes will NOT be available until the site is back online.

Update: This issue is resolved now. We apologize for any inconvenience.

Server Maintenance [resolved]

2010-03-27T22:22:00.000-07:00

Our servers were down for maintenance from 20:30 till approx. 23:00 on 27 March 2010 PDT.

Affected websites include:
http://www.internal-med.org/
http://www.ramaraksha.com/
http://www.phataks.com/

ALL Registrations and Unlock Codes will NOT be available until the site is back online. We apologize for any inconvenience.

Prior uptime was: 104 days

Downtime was 2:30 hrs. Downtime was longer due to defective RAM issues upon restart.

UPDATE: 2300 All systems are back online.

Servers down for Maintenance [resolved]

2009-05-02T20:46:00.001-07:00

Our servers were down for semi-monthly maintenance from 2045 to 2200 on 2 May 2009.

Affected websites include:
http://www.internal-med.org/
http://www.ramaraksha.com/
http://www.phataks.com/

ALL Registrations and Unlock Codes will NOT be available until the site is back online. We apologize for any inconvenience. Prior uptime was: 32 days 16 hrs. Downtime was 1:15 hrs

UPDATE: 2200 All systems are back online.

2009-05-02T20:46:00.000-07:00

Our servers will be down for semi-monthly maintenance from 2045 to ? on 2 May 2009.

Affected websites include:
http://www.internal-med.org/
http://www.ramaraksha.com/
http://www.phataks.com/

ALL Registrations and Unlock Codes will NOT be available until the site is back online. We apologize for any inconvenience. Prior uptime was: 32 days 16 hrs.

Server Upgrade in process [severe][resolved]

2008-11-29T12:33:00.000-08:00

Our server was offline for a major upgrade and maintenance from 1200 (GMT-8) on 29 Nov until 10300 (GMT-8) on 30 Nov 2008. Affected websites include:

http://www.internal-med.org/
http://www.ramaraksha.com/
http://www.phataks.com/

Intermittent outages may have also occurred on 28 Nov 2008. Registrations and Unlock Codes will NOT be available until the site is back online.

Update: This issue is resolved now. Downtime was almost 23 hrs. We apologize for any inconvenience.

Servers Down for Maintenance [resolved]

2008-08-10T13:50:00.000-07:00

Our servers were offline for semi-monthly maintenance from 1345 to 1630 (GMT-7) on 10 Aug 2008.

Affected websites include:
http://www.internal-med.org/
http://www.ramaraksha.com/
http://www.phataks.com/

ALL Registrations and Unlock Codes will NOT be available until the site is back online. We apologize for any inconvenience. Prior uptime was: 85 days 16 hrs. Downtime was: 2:45 hrs.

Update 1630 : All servers are back online.

Unscheduled Outage [Severe][Resolved]

2008-07-05T00:35:00.000-07:00

Our websites are currently inaccesible due to a system failure starting approximately 0600 PDT on 4 July 2008 to 0400 7 July 2008.

Affected websites include:
http://www.internal-med.org/
http://www.ramaraksha.com/
http://www.phataks.com/

ALL Registrations and Unlock Codes were NOT be available until the site was back online.

UPDATE: The situation is resolved as of 0400 7 July 2008 PDT. We are very sorry for the inconvenience. Total downtime was approximately 2 days 22 hrs.

Servers Down for Maintenance [resolved]

2008-05-16T19:44:00.000-07:00

Our servers are were offline for monthly maintenance from 1945 to 2115 (GMT-7) on 16 May 2008

Affected websites include:

http://www.internal-med.org/
http://www.ramaraksha.com/
http://www.phataks.com/

ALL Registrations and Unlock Codes will NOT be available until the site is back online. We apologize for any inconvenience. Prior uptime was: 51days 19hrs.

Update: 2115 - All systems are back online. Total Downtime was 1:30 hrs.

Mail server issue [resolved]

2008-03-26T21:47:00.000-07:00

Our registration code system was down due to mail server failure from 1300 PDT on 24 March-0100 26 March 2008.

ALL Registrations and Unlock Codes will NOT be available until the site is back online.

Update: 01:00 3/26/08 - Mail server has been restored - all registration codes will be processed. We sincerely apologize for the outages over the past 2 days.

Unscheduled outage [resolved]

2008-03-24T19:12:00.000-07:00

Our websites were inaccesible due to a ISP issue from 1300 PDT on 24 March-25 March 2008.

Affected websites include:
http://www.internal-med.org/
http://www.ramaraksha.com/
http://www.phataks.com/

ALL Registrations and Unlock Codes will NOT be available until the site is back online. We apologize for any inconvenience.

We are currently working on the issue with our service provider and will post additional information here shortly.

Update: 13:00 3/25/08 The webservers are online and the sites are accessible at this time.

MySQL Database Failure [resolved]

2008-03-15T20:30:00.001-07:00

A database failure caused a partial outage of the following sites:

http://www.internal-med.org/ - blog and registration code failure
http://www.ramaraksha.com/ - complete outage
http://www.phataks.com/ - outage of blogs

The database failure lasted from 1500 PDT to 2030 PDT - a 5:30 hrs unexpected downtime.
All systems are currently operational. We are sorry for the inconvenience

Servers Undergoing Maintenance [resolved]

2008-03-15T13:03:00.000-07:00

Our servers are offline for monthly maintenance from 1300 to 15:00 PDT (GMT-7) on 15 March 2008

Affected websites include:
http://www.internal-med.org/
http://www.ramaraksha.com/
http://www.phataks.com/

ALL Registrations and Unlock Codes will NOT be available until the site is back online. We apologize for any inconvenience. Prior uptime was: 79 days 22 hrs.

UPDATE: All systems are back online as of 1500. Total downtime was 2 hrs.

Scheduled Downtime [resolved]

2008-03-09T19:18:00.001-07:00

A scheduled downtime will occur for the following websites on March 11, 2008 between 9PM and 3 AM PST.

Affected websites include:
http://www.chiefresidents.net/
http://www.kliktray.com/
http://www.kliktext.com/

The downtime will occur while the hosting company upgrades their servers. We apologize for any inconvenience.

Servers Undergoing Maintenance [resolved]

2007-12-26T12:18:00.000-08:00

Our servers are offline for monthly maintenance from 12:15 to 13:45 PST (GMT-8) on 26 December 2007. Affected websites include:

http://www.internal-med.org/
http://www.ramaraksha.com/
http://www.phataks.com/

ALL Registrations and Unlock Codes will NOT be available until the site is back online. We apologize for any inconvenience. Prior uptime was: 9 days.

UPDATE: All systems are back online as of 13:45 PST - total downtime was 1:30 hr

Kliktext.com experiencing trouble [resolved]

2007-12-23T12:16:00.000-08:00

Kliktext.com appears to be experiencing problems for users trying to log in. We are currently working with our hosting provider to determine the issue and will post more information here when available.

The outages appear to have started around Saturday 8 AM 22 December 2007 PST.
Affected websites: http://www.kliktext.com/

We apologize for any inconvenience.

Update: Resolved as of Monday December 24 2007

2007-09-10T19:50:00.000-07:00

Our servers were offline for monthly maintenance from 19:45 to 21: 45 PDT (GMT-7) on 10 September 2007.
Affected websites include:

http://www.internal-med.org/

http://www.ramaraksha.com/

http://www.phataks.com/

ALL Registrations and Unlock Codes will NOT be available until the site is back online. We apologize for any inconvenience. Prior uptime was: 61 days.

UPDATE: All systems are back at this time. Total downtime was 2 hrs.

2007-06-17T12:28:00.000-07:00

The servers were offline for monthly maintenance from 15:00 to 21:10 PDT (GMT-8) on 17 June 2007.

Affected websites include:
http://www.internal-med.org/
http://www.chiefresidents.net/
http://www.ramaraksha.com/

ALL Registrations and Unlock Codes will NOT be available until the site is back online. We apologize for any inconvenience.

Prior uptime was: 65 days, 20 hrs.

Update : 2110 - the site is back online now. Total downtime was 6:10 hrs.

2007-06-17T12:26:00.000-07:00

From April 27, 2007 to June 4, 2007 the server experienced brief intermittent connectivity issues. We have isolated this problem related to the internet connection from the ISP and it has now been resolved.

We apologize for any inconvienence. All systems are currently functioning normally as of June 5, 2007

Affected sites include:
www.internal-med.org
www.chiefresidents.net
www.phataks.com
www.ramaraksha.com

2007-04-27T18:14:00.000-07:00

An unscheduled downtime occurred from 13:00 PDT to 18:00 PDT causing the sites below to be inaccessible.

Affected websites included:
http://www.internal-med.org/
www.chiefresidents.net
www.phataks.com

UPDATE: 18:00 PDT. All services are back online. Total downtime was 5:00 hrs. We apologize for any inconvenience.

Kliktray.com and Kliktext.com have been moved now to a different managed host as of Feb 2007

2007-01-07T17:44:00.000-08:00

The servers were offline for monthly maintenance from 17:45 to 18:00 PDT (GMT-7) on 07 Jan 2007.

Affected websites included:

www.internal-med.org

www.chiefresidents.net

www.kliktray.com

www.kliktext.com

ALL Registrations and Unlock Codes will NOT be available until the site is back online. We apologize for any inconvenience.

UPDATE: 18:00 PDT. All services are back online. Total downtime was 2:15 hrs. Prior Uptime was 47 Days 18 Hrs .

Server down for extensive updates

2006-11-19T14:22:00.000-08:00

The Server was down for extensive updates on 19 Nov 2006 from 14:00 PST to 20:30 PST.

We apologize for the prolonged downtime of 6:30 hrs. During this time, the entire server was re-installed with Mandrake 2007.0, Apache 2.2x, MySQL 5.x, PHP5.x

All systems are running normally as of 20:30 PST. Prior uptime was 15 days.

2006-11-07T22:29:00.000-08:00

DNS Resolution issues.

Intermittent DNS issues made the site inaccessible from 18:00-21:30 PST on 7 Nov 2006. All services are running normally at this time.

2006-11-04T10:40:00.000-08:00

The servers were offline for monthly maintenance from 10:30 to 15:30 PST on 4 November 2006

Affected websites included:

www.internal-med.org

www.chiefresidents.net

www.kliktray.com

www.kliktext.com

www.phataks.com

ALL Registrations and Unlock Codes will NOT be available until the site is back online. We apologize for any inconvenience.

UPDATE: Everything is functioning normally at this time. Total downtime was 5 hrs.

Prior Uptime was 34 Days.

Database Failure 10/28/06

2006-10-28T14:48:00.000-07:00

Several our websites were partially affected by a database failure from approximately 06:30 to 11:00 (PDT) today. Affected sites included:

www.Kliktext.com - complete failure with login errors
www.Kliktray.com;
www.Internal-med.org - partial site failure with registrations
www.Chiefresidents.net - complete failure with login errors

All systems are functioning normally at this time. We apologize for the inconvenience.

Maintenance Window

2006-09-30T10:45:00.000-07:00

The servers were offline for monthly maintenance from 10:45 PDT to 15:10 PDT (GMT-7) on 30 September 2006

Affected websites included:

www.internal-med.org
www.chiefresidents.net
www.kliktray.com
www.kliktext.com

ALL Registrations and Unlock Codes will NOT be available until the site is back online.
We apologize for any inconvenience. We expect to have the site back up by 16:00 PDT or sooner.

Prior Uptime was 55 Days 18 Hrs .

UPDATE 15:10 PDT : All systems are running normally. Total downtime was approximately 4:15 hrs.

2006-09-21T18:13:00.000-07:00

2006/09/21

Soon we will be migrating the system from Mandriva 2005 --> 2007 and will be doing a full reinstallation of the server. Because of this the site will be unavailable for several hours until the migration is complete.

We will post further updates here.

2006-09-02T21:50:00.000-07:00

2006/09/02

Several our websites were partially affected by a database failure from approximately 06:30 to 17:00 (PDT) today. Affected sites included:

www.Kliktext.com - complete failure with login errors
www.Kliktray.com; www.Internal-med.org - partial site failure with registrations
www.Chiefresidents.net - complete failure with login errors

All systems are functioning normally at this time. We apologize for the inconvenience.

2006-08-05T15:06:00.000-07:00

2006/08/05

The servers were taken offline for monthly maintenance from 11:00-16:00 PDT on 8/5/06. Affected websites included:
www.internal-med.org
www.chiefresidents.net
www.kliktray.com
www.kliktext.com
www.phataks.com

ALL Registrations and Unlock Codes will NOT be available until the site is back online.

Prior Uptime was 26 Days 11 Hrs.

UPDATE 16:00 PDT - All sites are back up and running normally at this time.